The Q-Cash rewards program is very straightforward - if you have a Bike Quest account, you may already be taking advantage of Q-Cash rewards. Review the following guidelines to see how easy it is to maximize your rewards and put your Q-Cash to work for you.

  •        Earn and redeem Q-Cash credit automatically with each order - no fine print, no strings attached, and no hoops to jump through to cash in.
  •        All you need is a Bike Quest account to start earning - Simply log in each time you shop with Bike Quest and we’ll take care of the rest, keeping more money in your pocket just for shopping with us. 
  •        Earn RM5 for Each RM100 You Spend on eligible products.  There are no ceiling on how much you can earn for each order.  It’s simple.  The more you purchase, the more Q-Cash you earn.  Any Q-Cash you earn can be applied to the next purchase, so you can sit back, enjoy the ride and save. 

Expiration

  •        Q-Cash is earned as soon as the first package on your order is received. 
  •        Q-Cash expires 24 months (2 years) after the shipped date on the order with which it was earned. 
  •        When you place another order for eligible products, you can use your Q-Cash on that order.

Returns

  •        If you return an item for which you had earned Q-Cash, the Q-Cash the item earned is also returned to Bike Quest. 
  •        Q-Cash is accounted for at the same time your return is processed and your refund is applied back to your original method of payment.
  •        In the event the Q-Cash has already been cashed in on another purchase, the equivalent amount will be deducted from your refund.

Ineligible Products

On brands or products which are not eligible for Q-Cash, it will be indicated on your check-out page.  Eligible items on the same order will still earn and redeem Q-Cash as normal (our system simply ignores ineligible products as if they are not present on the order when calculating Q-Cash earnings and redemption).

Terms and Conditions

Bike Quest reserves the right to change or end the Q-Cash rewards program at any time. If the program were to end, any outstanding cash you were to have would still be honored under this program - so you could still redeem your existing balance.

Q-Cash is worth its face value equivalent to the Malaysian Ringgit (RM or MYR) on Bike Quest.co - but has no cash value beyond Bike Quest.co. Q-Cash can only be redeemed toward the purchase price of another Bike Quest order, and can never be exchanged for cash or credit back to a credit card.

Q-Cash is non-transferrable and expires after 24 months. Shipping charges and taxes do not count toward order totals used to calculate Q-Cash earnings, and conversely, redeemed Q-Cash does not detract from your eligible earnings total.

The Q-Cash rewards program can not be combined with other promotions, and will not be earned on items that are price-matched or otherwise discounted from the advertised price.

You must be logged into your Bike Quest customer account to access and redeem your existing Q-Cash balance as well as to earn new.